Introduction

These terms and conditions ("Terms") govern your use of https://newbox.in ("Website"), operated by NEWBOX ("Company"). By accessing and using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.

Product Information and Availability

a. The Company offers a variety of products and home needs for sale through the Website. Product descriptions, prices, and availability are subject to change without notice.

b. The Company makes every effort to provide accurate and up-to-date information about products. However, we do not warrant the accuracy, completeness, or reliability of this information.

Orders and Payment

a. By placing an order through the Website, you agree to provide accurate and complete information about yourself and your billing details.

b. Orders are subject to acceptance by the Company and may be refused at its discretion. The Company reserves the right to cancel any order for any reason.

c. Payment for orders has two options (i) Cash on Delivery and (ii) Online Payment. Online payment is processed securely through our payment gateway partners. You agree to pay the total amount indicated at the time of checkout, including any applicable taxes and shipping fees.

Working Hours

Our working hours shall be noted:

Monday to Saturday from 09:00 A.M. to 08:00 P.M.

Shipping and Delivery

a. The Company aims to process and dispatch orders in a timely manner. However, delivery times are estimates and may vary based on factors beyond our control.

b. Risk of loss and title for products pass to you upon delivery. It is your responsibility to inspect and report any damages or discrepancies within a reasonable timeframe.

Delivery Schedule

Orders shall be dispatched as per the below schedule based on stock availability and our sourcing location:

Orders received before 12:00 noon on a particular day shall be delivered on the same day.
Orders received after 12:00 noon on a particular day shall be delivered on the same day or the next day.

Returns and Refunds

Returns and exchanges are applicable for selected items only and not for any meat, vegetables, fruits, cooked and ready to eat products prepared and packed upon order placement.

Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to our Privacy Policy.

Intellectual Property

All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of the Company and protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

Limitation of Liability

The Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Website or products.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India Jurisdiction. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India.

Amendments and Updates

The Company reserves the right to modify or update these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after any changes constitute acceptance of the updated Terms.